Procurement occurs when businesses acquire goods, services, and work that is vital to their organization. The procurement process typically requires many forms and contracts, which can be time-consuming and costly for businesses to process manually. What if your organization could automate the procurement process saving time and money? An effective Enterprise Content Management (ECM) system allows companies to digitize and automate their processes to help keep their business competitive and credible. Cooperative Education Specialists (CES) is a procurement agency that provides shared purchasing services to 211 public educations institutions and 250 public entities in New Mexico. They manage the Request for Proposal (RFP) processes, including solicitation, evaluation, vendor selection, and contract management for their members.

This case study highlights how CES was able to remove the avalanches of paper taking over their office by digitizing their entire procurement process. CES implemented ImageSilo®, a cloud data repository, to digitally manage secure storage and retrieval of documents and use PaperVision® Enterprise WorkFlow to route these digital documents through processes. These products have revolutionized the procurement process for CES giving the organization an entirely digital, eProcurement process that their clients love. Staff can now digitally manage every step of the procurement process saving the organization valuable time and money. Reading through this case study, you can find specific benefits that CES recognizes from Digitech Systems’ ECM, such as:

  • Decreasing the time to complete customer requests from 20 minutes to seconds.
  • Clearing out a 1500 square foot document storage garage.
  • Enabling remote work overnight in response to the COVID-19 pandemic.
  • Saving the organization $111,000 annually on supplies and staff.

How can process automation and digitization help your business improve business processes and client service? To learn more about CES’s story and the specific benefits that ECM helped their organization achieve, download and read their case study!


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