In the utilities industry, manually managing documents is quite common. Many organizations still rely on paper, filing cabinets, and microfilm to manage their business activities. However, the downfall of managing your business on paper is that it can be a time-consuming, error-prone process that is costing these organizations thousands of dollars a year.
Taylor County RECC is an example of a utility organization that was quickly running out of storage space and decided enough was enough. In fact, all member files were either on paper or microfiche and being stored in multiple filing cabinets. Having member files scattered about throughout the office was affecting customer service as it could take as long as 30 minutes to locate just one file. And to top it off, they were simply running out of storage space.
Taylor County worked with VeBridge, a Digitech Systems reseller, to help them with their scanning needs. After digitizing member files with PaperFlow™, files are sent to ImageSilo® and stored securely in the cloud. Today, they can access member files in seconds, have peace of mind their documents are safe from disaster and are able to allocate money elsewhere within the organization.
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