Manual processes in the financial services industry can leave an organization's sensitive information vulnerable, and at risk of being in noncompliance with industry regulations. Any financial organization can be subject to an audit at any moment. If your business is found to be noncompliant with financial industry regulations, you could face costly fines and penalties.
Eppy Financial Group is an insurance and financial planning firm that helps clients make informed, confident decisions. The firm serves a unique subpopulation of families with special needs. When Eppy Financial expanded into offering services to special needs clients, they acquired more customers and more information then they were able to handle. Consequently, the staff struggled to manage the additional documents that now needed to be securely stored for compliance with the Financial Industry Regulatory Authority (FINRA) and the Securities and Exchange Commission (SEC) regulations. Audits were extremely taxing as it would take hours to locate documents. Staff knew they needed to find an electronic system to manage their records and began looking for one.
The Eppy Financial Group found their solution through Digitech Systems reseller, MuniMetriX. Staff chose to implement ImageSilo®, a cloud-based document management system, to securely store and manage their records. Now, all files are scanned directly into ImageSilo as soon as they are received. Audits are a breeze, customer information is securely stored, and they are able to instantly locate client files.
"ImageSilo has made a phenomenal difference in our compliance. We decreased audit preparation time by 88%, which has made compliance a breeze. Preparing for audit checks takes a few hours instead of three days."
– -Fran Eppy, Director of Operations, Eppy Financial Group