Resellers attend a Colorado Avalanche game as part of the 2020 Digitech Systems University annual conference in Denver, CO.

As Digitech Systems celebrates its 25th anniversary this month, know that your importance as a Value-Added Reseller will never go overlooked by us. We would like to reaffirm our commitment to you as stated in our Stakeholder Statement over the past 25 years:

Digitech Systems is aware of our reliance on our indirect distribution partners for our success. Without them, we would not have achieved the success we have enjoyed to date. We understand our distribution partners rely on our products and services to earn a living and that they put their reputations on the line every time they endorse our products. As a company, we should do our best to meet or exceed their expectations and always consider the effect our decisions have on these trusted partners. We want to be easy to do business with and be the preferred vendor of choice for each of our partners.

This was true 25 years ago and it’s still true today.

HK Bain (center) presents an award during a Makin’ Moolah annual conference in 2012.

Since our launch in 1997, we’ve partnered with resellers to improve the information management processes for organizations of all sizes. The occasion of our 25th anniversary offers us the opportunity to reaffirm our gratitude and support for the important work done by each of you.

“Our resellers have been a vital component to our success and we wouldn’t be where we are today without them,” Digitech Systems Chief Executive Officer (CEO) HK Bain said. “Their commitment and dedication to Digitech Systems has contributed greatly to our longevity. We’re also blessed so many share our Goals and Values as they represent our company to their customers and communities. We extend a heartfelt thank you, and we look forward to many more years of partnership.”

Digitech Systems founder and Chief Technology Officer (CTO) Scott Matthews echoes those comments.

A group of resellers and Digitech Systems team members sightsee at the 2019 Digitech Systems University training conference in Fort Lauderdale, FL.

“Digitech Systems’ success and longevity have been highly reliant on our resellers and partners. Our indirect sales channel has allowed us to invest much more heavily in the technology we deliver, because we haven’t had to dedicate significant resources to building and maintaining a direct channel. More importantly, our resellers and partners have provided the vital feedback and product enhancement requests that have driven our development efforts for the last 25 years,” Matthews said.

John Gabriel, the company’s Chief Financial Officer (CFO), offers his praise as well.

“Resellers have been important and will continue to be important to our business. We appreciate what resellers have done for Digitech Systems over the past 25 years, and we look forward to working with them in providing ECM solutions to our mutual customers. It is a privilege to partner with them,” he said.

“Our resellers have been a vital component to our success and we wouldn’t be where we are today without them.”

– HK Bain, CEO, Digitech Systems

Partners in Time

Each year, Digitech Systems honor its top performing resellers with Circle of Excellence membership and Gold Star Partner awards. The recognition programs were started in 2000. Circle of Excellence inductees are chosen based on incremental revenue growth, software sales, outstanding customer care and representation of our goals and values. Gold Star Partners are selected for their long-standing relationship with us, sales performance and dedication to excellent customer service. We encourage you to contact the sales department to learn how you can qualify for an award.

Preliminary design of the search feature as part of the upgraded MyDSI website coming later this year.

Later this year, we’re launching a major upgrade to the MyDSI reseller website. The website made its debut soon after our founding in 1997, making us one of the first tech companies to offer resellers and customers a convenient online option for technical and sales support. Over the years, we’ve worked to the keep the online portal at the forefront. Thank you for your input on what you would like to see in this latest upgrade. It promises to make the site the most responsive and search-friendly yet.

Also this summer, we’re sponsoring several 25th Anniversary sales promotions designed with you in mind. They include the opportunity for you to receive one of the summer’s hottest tech gifts ̶ a 256GB iPad Air with Wi-Fi ̶ for free with every $5,000 in software sales. And there’s no limit on the number of iPads you can earn! Elsewhere, we’ve partnered with Epson to give your customers a free scanner with a qualifying digitization software purchase and Contex to give your customers a free 60-day subscription to PaperVision^®.com for a qualifying large-format scanner purchase. As we celebrate our silver anniversary, we want to help make sure you share in the fun with your most successful sales year yet!

Our annual Digitech Systems University (DSU) sales and training conferences continue. A successor to events such as the Makin’ Moolah annual conferences, DSU gives resellers an opportunity to get the latest sales and technical training from experts inside and outside of our company. Since the COVID-19 pandemic, we’ve moved the DSU training online by offering a series of free webinars featuring all of the tips and insights you would get at the in-person events. You can find replays of the webinars on MyDSI.

We also keep producing case study articles and videos. Customer testimonials are regarded as one of the most-effective selling tools and it goes without saying that your help has been integral. Keep pitching those success stories! We’ll keep writing them up.

Thank you for your support of Digitech Systems these past 25 years! We invite you to join with us in the celebration of our shared success. At the same time, know we’ll be here to help you keep makin’ moolah!

Our team offers a festive welcome at the 2019 APP2P Conference in Las Vegas.

Digitech Systems Sales and Marketing