It is common for wholesale distributors to still rely on manual accounting processes when it comes to accounts receivable (AR) and accounts payable (AP). This can cause delays when it comes to receiving and sending money, which can hinder an organization's ability to grow.
United Natural Foods Inc. is the largest publicly traded wholesale distributor for the natural foods industry and supplies thousands of retailers with products each month. Their AP/AR department must process thousands of invoices and purchase orders each month. Manually processing all of these documents was starting to overwhelm staff, leading to hours of productivity lost each week. With an increasing flow of documents and no physical space left for storage, staff knew it was time to find a solution.
Staff found their solution through Digitech Systems reseller, Databank. They chose to implement PaperFlow™ to scan documents for routing into PaperVision® Enterprise, an on-premise document management system, to securely store and manage all accounting documents. Now, the staff is able to retrieve documents in seconds, to repurpose storage space, and avoid hiring more employees.
"Our industry was growing so fast that our paper-based processes weren’t keeping pace. We needed an electronic system that would make us much more efficient. Instead of getting buried by our success, the accounting department needed to stay ahead of our growth."
– Ernie Bullard, Controller, United Natural Foods Inc.