Businesses today manage a large amount of and many different types of records. Managing this many records without a plan in place can lead to information chaos within your organization. This is why a records management program with processes that are consistent, repeatable, and easily auditable is crucial to the success of any business. Not having a solid records retention policy in place can lead to costly fines. Our CEO, HK Bain, shares insights into the different types of business records and why it’s important for organizations to take the time to establish an effective records management policy.