Digitech Systems Enhances Customer Service
Digitech Systems introduces MyDSI, a new customer enhancement tool.

LINCOLN, NE — June 15, 2001 — Digitech Systems, Inc. today unveiled MyDSI, a revolutionary tool that keeps the company a leader in customer service and support.

Through MyDSI, Digitech Systems customers can access an unprecedented quantity of customer account information over the web. Authorized customers can now view the status of technical support cases, product enhancement requests, current account data and maintenance renewal dates. MyDSI also includes a download section giving accessibility to up-to-the-minute new release changes. Purchased products can be authorized and upgraded over the web from anywhere in the world, saving Digitech Systems customers time. MyDSI gives Digitech Systems resellers the ability to manage end user accounts from their desktop, giving them a competitive advantage. Digitech Systems CEO HK Bain said, “We value our distribution partners and share their passion for providing extraordinary value to customers. MyDSI raises the bar industry-wide by giving our partners unprecedented access to and control of vital customer information, giving them a clear competitive advantage in providing legendary customer service.” The new service can be accessed through the Support section of Digitech Systems’s website, www.digitechsystems.com or directly at http://mydsi.digitechsystems.com.

Digitech Systems, Inc. is headquartered in Lincoln, NE. Their software products provide paperless technology that actually works. Three primary products include PaperFlow™ for image capture, PaperVision^® for document management and ImageSilo^SM for off-site electronic document storage and retrieval. The line can be sold as a fully integrated suite, or, as best-of-breed components. Ease-of installation, extensive functionality, low price points, and legendary toll-free customer and technical support distinguish Digitech Systems in the marketplace. The introduction of MyDSI will only add to that support.